gorila39 Platform Privacy Notice
This page describes what we collect when you use gorila39 and how we keep that data protected. We at gorila39 gather information to verify your identity, process payments, settle markets, and detect fraud. Your data stays encrypted and is shared only with processors who handle payments, verification, or legal obligations.
Our servers and processors may operate outside your jurisdiction. We comply with applicable data-protection laws in supported regions. You have the right to request, correct, or delete your personal information within our legal and regulatory obligations.
This privacy notice applies to all gorila39 users. If you do not agree with our practices, please do not create an account. For questions, contact our support team at any time.
What We Collect on gorila39
When you sign up for gorila39, we ask for your email address, phone number, and password. We store these to authenticate your account and send notifications about deposits, withdrawals, and account activity. We do not share your email or phone with third parties unless required by law or to process your withdrawal request.
For account verification (KYC), we collect a government-issued ID (KTP, passport, or driver's license) and proof of address (utility bill, rental agreement, or bank statement). These documents are encrypted and stored securely on dedicated servers. We retain them for the lifetime of your account and for a period after closure to comply with anti-money-laundering regulations.
Payment and Transaction Data
We record every deposit, withdrawal, and market settlement you make on gorila39. This includes the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), timestamp, and account balance. We use this data to reconcile transactions, detect duplicate deposits, and prevent fraud.
When you withdraw, we share your account holder name and bank details with the payment processor (e.g., mobile banking, your bank). We do not store your full bank account number; we replace it with a masked reference. The processor handles the actual transfer and may retain records for their own compliance.
How We Use Your Data on gorila39
We use your information for four main purposes:
- Account management: Login, password reset, account recovery, and two-factor authentication.
- Fraud detection: We scan transaction patterns, IP addresses, and device fingerprints to identify suspicious activity. If we flag your account, we may ask for additional verification before processing your withdrawal.
- Market settlement: We record which markets you participated in and use official sources (Liga 1, Piala AFF, MotoGP results, esports tournament outcomes) to settle your positions.
- Legal compliance: We may share data with regulators, law enforcement, or court-ordered disclosure requests in jurisdictions where gorila39 operates.
We do not sell your data to marketers or third-party advertisers. We do not build profiles for behavioral targeting. We do not use your data to recommend markets or encourage betting activity.
Third-Party Processors and Partners
gorila39 works with external vendors to provide payment processing, KYC verification, live-dealer studio feeds, and customer support. These processors have contractual obligations to protect your data and use it only for the services they provide to us.
Our live-dealer tables operate from HD studios in Southeast Asia. Camera feeds and audio are transmitted securely; we do not record gameplay or chat logs beyond what is needed for dispute resolution. Studio staff (dealers, croupiers, camera operators) sign confidentiality agreements and do not access your account information.
Cookies and Tracking on gorila39
We use cookies to remember your login state, language preference, and session ID. These cookies expire after 24 hours of inactivity. We do not use tracking pixels or third-party analytics cookies that follow you across other websites.
If you clear your browser cookies, you will be logged out of gorila39. You can disable cookies in your browser settings, but some platform features may not work correctly. We recommend allowing session cookies for account security.
Your Rights and Data Requests
You have the right to request a copy of the personal data we hold about you. Contact our support team with your account ID and registered email address. We will compile your data within standard timeframes and send it as an encrypted file.
You may also request corrections to your account details (name, address, phone number) or deletion of your account. Account deletion removes your ability to log in but does not erase transaction records, which we must retain for regulatory purposes. Historical market data, deposit/withdrawal history, and KYC documents remain in our system for compliance.
Data Location and International Transfer
gorila39's main servers are located in Singapore. Payment processors (local payment, online payment, e-wallet, etc.) operate within Indonesia. Backup copies of our database may be stored in data centres across Southeast Asia for disaster recovery.
By using gorila39, you consent to the storage and processing of your data outside your home jurisdiction. We maintain encryption and contractual safeguards during any data transfer. If you reside in Jakarta, Surabaya, Bandung, Medan, or Semarang and object to international data transfer, contact us before creating an account.
We keep your data secure because your account security is our responsibility. Transparency about how we collect, use, and protect information builds trust in gorila39.
Privacy Policy Summary
We collect email, phone, ID documents, and payment records to operate gorila39 and comply with law. We do not sell your data, track you across the internet, or use information to encourage betting. Third-party payment processors and verification vendors have limited access and sign confidentiality agreements.
Your data is encrypted in transit and at rest. We retain transaction records for at least 5 years. You can request a copy, correct details, or delete your account at any time, subject to regulatory and legal holds.
gorila39 is available only where local law permits. Our privacy practices comply with applicable regulations in supported jurisdictions. Changes to this notice will be posted on this page with an updated date.
Contact and Support
For privacy questions or data requests, contact gorila39 support with your account ID and registered email. We respond within standard service hours. For formal complaints about data handling, refer to the data-protection authority in your jurisdiction.